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百度智能云智能外呼开放平台 - 查询号码组详情

文档简介:
URL: https://aicc.bce.baidu.com/api/v3/console/apitask/member/detail HTTP Method: POST 请求参数: Header
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URL

https://aicc.bce.baidu.com/api/v3/console/apitask/member/detail

HTTP Method

POST

请求参数

Header

参数名称 是否必须 说明 示例
Content-Type application/json application/json
Authorization 参考「生成认证Token」文档 cc-api-auth-v1/5b050c050f5a4e74b8c20bf512e39c1d/2021-04-13T08:05:43Z/1800000/host;x-bce-date/746ed9ad706c379f31bafc292e3c720797e39bb7f08ce5f641d657e14e42dd33
Body
名称 类型 是否必须 说明 示例
taskMemberId long 百度侧号码组id,需统一taskMemberId 732530014224641

响应参数

名称 类型 备注
code int http响应码,比如200
msg string 响应信息,成功为success,失败时为具体原因
data obj 成功时为号码组中每通电话的详情数据

data数据

参数名称 类型 说明
sessionId string 会话ID,唯一标识
memberId long 号码组ID
mobile string 被叫号码
intent string 客户意向
endType int 接通状态,1-已接通 0-未接通 2-待拨打
completeType int 业务完成状态(是否触发流程片段中的完成节点),2-完成 3-未完成
endTypeReason string 未接通原因,string// 空号:notexist,停机:stopped,关机:poweroff,无法接通:cantbeconnected,用户忙:linebusy,规则限拨:ruleslimit,超过截止时间:beyonddeadline,黑名单:blacklist,其他原因:else,成功:success
taskName string 任务名称
robotName string 机器人名称
callType int 呼叫类型,0-首次呼叫;1-重试;2-预约呼叫;3-实时呼叫
startTime string 开始呼叫时间
talkingStartTime string 通话开始时间
callTimes int 拨打次数
talkingTimeLen int 通话时长
collectInfo obj 信息收集,流程中收集的信息
record array 对话内容

record数据

名称 类型 备注
role string 角色,现有机器人侧(speech)和客户侧(voice)
timestamp long 时间戳,微秒
contextText string 回复文本 (speech角色下取此字段则为机器人回复文本)(voice角色下取此字段则为客户侧回复文本)
audioId string 录音ID
intent string 意图
start string 片段开始时间(基于对话开始的相对时间)
stop string 片段结束时间(基于对话开始的相对时间)
timeLen long 片段时长,毫秒
interrupted boolean 打断标识,未打断
interruptedTime string 打断时间 (基于对话开始的相对时间)
silent boolean 静默标识

请求示例

{ "taskMemberId":732530014224641 // 百度侧号码组id }

返回示例

{ "code": 200, "msg": "success", "data": [ { "sessionId": "0641300a-83da-4919-8f88
-5233978dd300", //会话ID,唯一标识 "memberId": 732530014224641,//号码组ID "mobile":
 "13788880909", //被叫号码 "intent": "未分类", "endType": 0,//接通状态,1-已接通 0-未接通 
2- 待拨打 "completeType": 3,//业务完成状态(是否触发流程片段中的完成节点),2-完成  3-未完成
 "endTypeReason": null, // 未接通原因,string// 空号:notexist,停机:stopped,关机:poweroff
,无法接通:cantbeconnected,用户忙:linebusy,规则限拨:ruleslimit,超过截止时间:beyonddeadline
,黑名单:blacklist,其他原因:else,成功:success "taskName": "test_tt_zpi_005", //任务名
 "robotName": "机器人名称", //机器人名  "callType": 0,// 呼叫类型,0-首次呼叫;1-重试
;2-预约呼叫;3-实时呼叫 "startTime": "2021-06-01 11:40:35", // 开始时间 "talkingStartTime": 
"2021-06-01 11:40:37", //电话开始时间 "callTimes": 1, //拨打次数 "talkingTimeLen": 5,
// 通话时长 "collectInfo": { //信息收集 "hungupnode": "拒绝_首次施压(11)" }, "record": 
[ { "role": "speech",//角色,现有机器人侧(speech)和客户侧(voice) "timestamp": 1603542315800942, 
//时间戳,微秒 "contextText": "您好,这边是千言银行智能客服中心,巴拉巴拉,请问是女士吗?",//回复文本 
 **(speech角色下取此字段作为回复文本)** "audioId": "38cccd94-f12c-421f-b115-4be1814e36ef", 
"intent": "",//意图 "start": "00:00.310",//片段开始时间(基于对话开始的相对时间) "stop": "00:05.810",
//片段结束时间(基于对话开始的相对时间) "timeLen": 5500,//片段时长,毫秒 "interrupted": false,
//打断标识,未打断 "interruptedTime": "",//打断时间 (基于对话开始的相对时间) "silent": false 
//静默标识 }, { "role": "voice", "timestamp": 1603542324669326, "content": "是的,",// 回复文本 
 **(voice角色下取此字段作为回复文本)** "intent": "", "start": "00:07.839", "stop": "00:08.960",
 "timeLen": 1121, "interrupted": false, "interruptedTime": "", "silent": false }, { "role": 
"speech", "timestamp": 1603542325064067, "content": "是的,", "context": "http://ipaas-voice
-recording.bj-bos-sandbox.baidu-int.com/d87ce88f-9f8b-4400-8ea2-31129e200e66?authorization=
bce-auth-v1%2F76388a9d3aaf46fabd4a1bc66befd5bd%2F2020-10-24T11%3A17%3A06Z%2F3%2Fhost%2F3139da
6c7eff13851fb882b229fa5771e595a8d8dc678a600575cb57b122c7de", "contextText": "您在尾号的已经逾期天,
账单金额为元,最低还款金额元,为了保持良好的还款记录,请问您能在,还清这笔欠款吗?", "audioId": 
"d87ce88f-9f8b-4400-8ea2-31129e200e66", "sn": "3F480D8F-B09D-4553-80BE-114B7D8B80BA", "intent"
: "shibenren", "start": "00:09.573", "stop": "00:19.353", "timeLen": 9780, "interrupted": false,
 "interruptedTime": "", "silent": false }, { "role": "speech", "timestamp": 1603542345161627, 
"content": "", "context": "http://ipaas-voice-recording.bj-bos-sandbox.baidu-int.com/66b70421
-ed84-4d92-ad2c-e894f6c1c2e0?authorization=bce-auth-v1%2F76388a9d3aaf46fabd4a1bc66befd5bd%2F2020-
10-24T12%3A06%3A49Z%2F3%2Fhost%2F4e05ca46c4faa4c9f7c41518d822962901e20cabd782c531bf7f007155781be7",
 "contextText": "您好,您能听得到吗?", "audioId": "66b70421-ed84-4d92-ad2c-e894f6c1c2e0", "sn": 
"3F480D8F-B09D-4553-80BE-114B7D8B80BA", "intent": "", "start": "00:29.671", "stop": "00:31.291",
 "timeLen": 1620, "interrupted": false, "interruptedTime": "", "silent": true }, { "role": "voice",
 "timestamp": 1603542350795581, "content": "不能啊,", "context": "", "contextText": "", "audioId":
 "2020/10/24//20/94cd0dc6-d36f-44fe-a643-8a8154a83371.wav", "sn": "42ED27A8-8005-4CB8-99BD-
31DE88580D04", "intent": "", "start": "00:33.119", "stop": "00:35.390", "timeLen": 2271,
 "interrupted": false, "interruptedTime": "", "silent": false }, { "role": "speech", "timestamp"
: 1603542355533256, "content": "不能啊,", "context": "http://ipaas-voice-recording.bj-bos-sa
ndbox.baidu-int.com/84bfeaee-8eab-4452-b386-c61c8dfcc748?authorization=bce-auth-v1%2F76388a9d
3aaf46fabd4a1bc66befd5bd%2F2020-10-24T12%3A25%3A55Z%2F3%2Fhost%2F385fe52e7020a63da96bf1dcbbfc6
2b121563eba00abbc3b2d05f5f35b8bffb8", "contextText": "如果您实在是有困难,您可以先和亲朋好友筹借资金,
还上最低还款额元,待资金宽裕后马上还给朋友,卡片又能循环使用,同时不会影响您资金周转,这样您看可以吗?",
 "audioId": "84bfeaee-8eab-4452-b386-c61c8dfcc748", "sn": "42ED27A8-8005-4CB8-99BD-31DE88580D04",
 "intent": "sys_no", "start": "00:40.042", "stop": "00:54.542", "timeLen": 14500, "interrupted":
 true, "interruptedTime": "", "silent": false }, { "role": "speech", "timestamp": 1603542370362513, 
"content": "", "context": "http://ipaas-voice-recording.bj-bos-sandbox.baidu-int.com/66b70421-ed8
4-4d92-ad2c-e894f6c1c2e0?authorization=bce-auth-v1%2F76388a9d3aaf46fabd4a1bc66befd5bd%2F2020-10
-24T12%3A06%3A49Z%2F3%2Fhost%2F4e05ca46c4faa4c9f7c41518d822962901e20cabd782c531bf7f007155781be7",
 "contextText": "您好,您能听得到吗?", "audioId": "66b70421-ed84-4d92-ad2c-e894f6c1c2e0", "sn": 
"42ED27A8-8005-4CB8-99BD-31DE88580D04", "intent": "", "start": "00:54.871", "stop": "00:56.491",
 "timeLen": 1620, "interrupted": true, "interruptedTime": "01:00.355", "silent": true } ], "
contactUUID": "1fa24afe-c28b-11eb-8dc1-fa27000306ed", "contactId": null } ] }

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